career objective for reservation agent

Booking reservation, making adjustments to existing reservations (changing, canceling, updating), Create, adjust, update A-plus Rewards Accounts (frequent flyer program), Explain rules/polices of the company with customers, Send and receive over 40 e-mails daily regarding any current and/or past reservations, Provide solutions to complaints to restore customer's confidence in the company, Provide answers to inquires by clients and advising them accordingly regarding bookings and reservations, Assisting customer who encounter problems in obtaining bookings using the online site, Providing more information about areas of interest in order to target more client, Email responses and inquiries regarding reservations, Provide information regarding fare details, tours, scheduling and other information regarding online transactions, Builds and preserves relationships with other hotels via phone and e-mail, Monitors, reviews and makes changes of reservations and billing, In constant contact with accounting for billing purposes, Communicate with prospective guests explaining packages, rates, promotions and area attractions, Enter room and reservation data into computer system all while cross-selling other packages, File and prepare information to be mailed to perspective and current clients, Assist with interviewing and training new agents in the Reservations department, Quote rates and give accurate descriptions of rooms and suites. Airline Ticket Agents oversee the boarding process in airports and greet incoming passengers. A hotel reservation agent’s responsibilities will range depending on the size and location of a hotel, but a few core tasks are almost always associated with the job. Confirming reservations for homes, condos and resorts. Career objective statements are no longer given the right attention they deserve. Answered incoming calls within 3 rings with appropriate greeting, Manage and maintain group and transient room blocks in the system; process advance deposits, Confirmed same day and future reservations for resort guest and club members. Operate multiple computer applications accurately and effectively. To secure employment with a reputable company, where I can utilize my skills and busi… Find out what is the best resume for you in our Ultimate Resume Format Guide. Top 20 Real Estate Resume Objective Examples you can Use. 5,508 Reservations Agent jobs available on Indeed.com. Quote and be familiar with room and rate availability for current and future dates. Job Description for Reservation Agent. Team Leader, supervised the team on a daily basis. Having an objective statement in your call center resume is the best way to grab the attention of a recruiter and get him/her to go through it, and ultimately call you up for an interview. Airline Ticket Agent Resume Examples. Find jobs for Reservation Agent in United States. You’re an entry-level candidate. In the same manner, if you are trying to pursue marketing or even a creative field, you should make sure that your career objective summary reflects the same. Impress the Recruiter With a Career Change Resume Objective or Summary. A resume objective (also called a career objective) is a one or two sentence overview of your short-term professional goals and explanation of why you’re seeking employment. Served as the point of contact for online travel agencies such as Expedia and Orbitz, Booking River/Ocean Cruises for Well-Traveled, High Wealth Individuals and Travel Agents. those who oppose the idea of including a career objective statement in resumes have exceedingly undermined the relevance of resume objectives that not a lot of people pay attention to it anymore. First, consider your qualifications Take inventory of your prior experience, skills, qualifications and expertise, and include the most impressive accomplishments in your objective. Promote particular destinations, tour packages, and other travel services. Sample Airline Ticketing Agent Resume Objectives. 3. Process guest reservations and up sell rooms. those who oppose the idea of including a career objective statement in resumes have exceedingly undermined the relevance of resume objectives that not a lot of people pay attention to it anymore. TOP 10 CAREER OBJECTIVES THAT CAN ADD UP IN YOUR CV OR RESUME Published on February 5, 2015 February 5, 2015 • 674 Likes • 78 Comments Maximize your career options and stay on top of your job search with Avjobs.com. Creates and maintains reservation records by date of arrival and alphabetical listing. A resume objective (also called a career objective) is a one or two sentence overview of your short-term professional goals and explanation of why you’re seeking employment. If you are writing a resume or cv for an insurance agent job, the career objective section is an important part you should include in the resume. A reservation manager keeps contact with the central reservations department, deciding new rate plans and organizing promotions. A large hotel's front desk staff can include several desk clerks or receptionists, a concierge, bell staff, a reservations manager, a telephone operator, a shuttle van driver and a night auditor; smaller properties may only employ desk clerks and a night auditor. Answer inquiries regarding information such as schedules, accommodations, procedures, and policies. The following are two resume examples for a hotel front desk position one for a candidate who has worked for hotels before, and one for a recent college graduate who does not have experience in the hospitality industry. Use this reservation agent CV template as the starting point for your own job-winning CV! Share . Managed reservations for pre buy agencies such as Tourico, Hotelbeds, and Team America, Monitored daily arrival reports to ensure accuracy of reservation, third party AR routing and verified any duplicate reservations, Charged guests credit cards prior to arrival, Handled confidential information, including guest records, with a high degree of integrity, Maintained accurate records including cash flows, registration cards, and property walks, Promptly and effectively dealt with guest requests and complaints. Provided outstanding first impression of [company name] through professional presentation of information to potential guests concerning rates, availability of rooms, description of facilities and services and information about area attractions, Project Management And Government Acquisitions, Collaborated with Navis Reservations to book new reservations, Responsible for the selling and up-selling of hotel rooms, Made and confirmed reservations by phone and fax, Schedule customer leisure travels to Hawaii, Mexico, Caribbean, and South Pacific, Responsible for making professional, accurate, and cost-effective travel arrangements for [company name]' clients, Communicates in a positive manner via phone, email, and in person with potential customers, travel agents and tour operators. Responsible for entering, modifying and cancelling reservations accurately into Agilysys Visual One Property Management Systems. Promptly answered reservation inquiries via telephone, fax, voicemail and/or email in a friendly and professional manner, Analyzed data to determine availability and rates, Entered reservations into the property management system both completely and accurately, Utilized proper selling techniques and strategies to maximize budgeted room occupancy and ancillary revenue goals, Produced and sent letters of confirmation and other well-written correspondence, Obtained and transmitted accurate information for each reservation, Gave detailed information as needed to callers regarding rates, packages and all aspects of the resort, Sold, made and processed gift certificates. Though including career objective in the resume is not a mandatory thing to do, a few lines about your career goals can definitely attract the attention of the hiring manager. Use your skills and traits to build the objective statement. As a reservation agent, you are responsible for helping customers to complete trip reservation requests and handle inquiries regarding the trip planning process. Advantages: An objective statement is a useful self-marketing tool for when you’re changing careers or starting out in the job. Seeks job as an Airline Ticketing Agent with ABC company to use previous customer service experience, detail-oriented personality, and to contribute to the success of the airline. Travel Agent Skills & Competencies . Ensure all clients' info is accurate and updated. A review of current job listings identified the following main responsibilities. Built volunteer retail experience at Goodwill as cashier and restocker, receiving … Provide price quotes to customers for worldwide limousine services. Assisting customers to determine customer needs, present information, or explain available services. Adept at client counseling: Front-end and back-end sales of travel/vacation package deals. Utilize the computer system in running daily reports and in blocking special requests. Possesses expertise in strategic partnership identification and development, event planning, and travel coordination. It is simply a statement that describes your career goals and the field you specialize in. If you are writing a resume or CV for an insurance position, your career objective statement can decide if the recruiter reads your resume or not. The reservations sales agent operates computerized reservations equipment, keeps record of reservations. Best 22 Insurance Agent Resume Objective Examples You Can Use. Tweet . To advance my career as a member of one of biggest hotel chains in the world and to get a supervisory or managerial post in the future; to contribute to the local tourism industry. A ticket agent may be promoted to passenger service agent, station agent, or chief of the ticket office. They're often the first representatives customers speak with when they want to make reservations or ask questions. Collaborating with internal and external customers to provide customer service through assessment and evaluation of customer satisfaction. What The Airline Ticketing Agent Resume Objective Should Tell Prospective Employers. Highly skilled, customer-centric and well-experienced call center agent with great communication, organization skills, enthusiastic and positive approach to work seeks to establish a career with a company desirous of building a solid team of agents … Reservation sales agents are generally never seen by the traveling public and usually do not require a uniform. High school graduate who loves to travel and has experience working with customers is looking for a job as an Airline Ticketing Agent with ABC company. Take help from these examples to write a strong resume objective: 1. Reservation Agents are responsbile for processing travel and accommodation arrangements. In fact, in the sales industry, a well-crafted resume objective can be the key to sealing the deal. RESERVATION AGENT DUTIES AND RESPONSIBILITIES: Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Educate guests and assist them in planning their stay and following up when needed to ensure all of their needs are met. This person is responsible for checking in customers, taking their baggage, and printing out tickets. A resume objective might also include where you have been and where you want to go in your career. Learn how to become a Reservation Agent. Individual with strong initiative and excellent customer relations skills. So you’ve got your contact details down. Travel Agents $36,460/year /> 2012-2016 +10.3% . Knows the type of rooms available as well as their location and layout. Calculate and collect additional monies for changes made to existing reservations. Responsible for meeting a monthly revenue goal. Objective. Your objective should include details about your character, helping the prospective employer get to know you better. 2. Showcasing properties throughout Siesta Key, Longboat Key and Anna Maria Island, Handling basic clerical needs within the office: faxes, phone calls, and emails, Relaying home and condo property issues with the correct maintenance staff. The resume objective is one of the first things a prospective employer reads when they view your application, and it should describe the reasons you will be a great Airline Ticketing Agent. Print . Book cruise, air, hotels and transfers, and process payments correctly. Communicate with dispatchers in order to provide accurate arrival times to our customers. Handle all reservations aspects of a group, room block monitoring, rooming lists, reporting pick up. Resume objectives may seem obsolete or no longer part of the typical resume—the career summary is more common nowadays—but that doesn't mean they aren’t valuable in all circumstances. Some of the duties listed in a typical Reservation Agent resume are taking incoming calls from customers, suggesting various accommodation packages, reminding customers about upcoming reservations, and offering information about nearby sites. © 2021 Job Hero Limited. Obtain a job with ABC airline as an Airline Ticketing Agent to use five years experience working with an airline, strong people skills, and problem solving abilities. It mentions the goal and objective of your career. Match Your Objective to the Job The most effective objective is one that is tailored to the job you are applying for. Agents need to serve the needs of their clients while working with vendors—airlines, resorts, hotels, and more—to secure the best deals for their clients. If you are writing a resume or CV for a real estate position, it is important to start it off with a powerful objective statement to make a good impression on the mind of the recruiter. Top 20 Insurance Resume Objective Examples you can use. If well written, the objective section of your resume can convince an employer to schedule an interview and subsequently hire you to fill a position. This section gives you the opportunity to express your interest in the job and to … Manual enters all reservations, including third parties reservations from various channels. Adept at client counseling: Front-end and back-end sales of travel/vacation package deals. Some of the duties listed in a typical Reservation Agent resume are taking incoming calls from customers, suggesting various accommodation packages, reminding customers about upcoming reservations, and offering information about nearby sites. Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. It is important that these individuals are skilled in customer service and understand the importance of safety. Verifies, maintains and accommodates hotel reservation of other companies for internationalclients, Provide information over the phone and e-mail concerning [company name] and Resort's properties, including parks and hotels, Answer multi-line phone system to assist with the reservations queue, assist callers with questions and/or transfer callers to the appropriate area. Opportunities for Advancement. Based on listings we analyzed, these duties are typically assigned to reservation agents: Make Reservations You’re making a career change. To improve my career and hone my skills further as a travel agent by becoming a part of one of the top and most diverse travel agencies in the country; to provide excellent service to my clients so they can enjoy their vacation with the least possible hassle and worry. Hard-working (strong trait) retail associate, skilled in POS tech and inventory management (2 key skills). Organizational skills. Process all reservation requests, changes and cancellations received via phone, fax, email, internally and third parties, Denoted special needs to ensure a smooth registration upon arrival at the front desk. To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Provided prompt, courteous and efficient handling of all requests for guest room reservations, changes, cancellations and information while maximizing conversion of reservation calls for 4 properties. Key point of contact for inquiries regarding reservations, rate information, and availability for boutique hotel. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. Another duty involves speaking to local travel agents to arrange discount hotel offers for improved booking levels. When I was a recruiter, I would see so many resumes. TOP 10 CAREER OBJECTIVES: For Top - Level Managers: To keep up with the cutting edge of technologies. Customer service for event contract, in which I was responsible for processing refunds for changed or cancelled events. Book reservations into LMS system for individual reservations, convention bookings, wedding bookings, small groups and internet companies. Able to remain calm and level-headed when faced with distressed travelers. It is particularly important to highlight any customer service experience. Email . There are, however, several common primary duties nearly all Reservation Agents can expect to perform. Answered inquiries regarding information about the hotel and hotel amenities, rates (also, promotional and discounted) special accommodations, procedures and policies. Maintain Forbes 5-Star and AAA 5-Diamond standards. Process, enter and confirm room reservations. Initiate deposit refunds, set up proper billing accounts (i.e. First impressions matter, so it is important to be warm, welcoming, conscientious and adept at the key receptionist attributes of multitasking, phone skills, computer skills, organization and people skills. Airline Ticketing Agent Resume Objective Example, Airport Customer Service Agent Resume Objective Example, Airport Passenger Service Agent Resume Objective Example, Airport Representative Resume Objective Example, Flight Operation Officer Resume Objective Example. It includes keywords associated with the specific job and communicates your value to the employer. OBJECTIVE: Obtain a challenging leadership position applying creative problem solving and lean … An career objective does not need to be an essay, you do need to let the rest of the resume do it’s work, but a succinct and well written objective means when the recruiter reads the resume, they read it with what you want in mind. Managed and prepared daily reservations report to be forwarded to Midway Airport, Maintained daily scheduled service through SCR medical transportation for travelers needing special assistance, Accurately entered driver pay manifests for the accounting department ensuring payments were made on time and without error, Managed 150-200 incoming calls per day in an ACD call center environment, Generated and prepared daily reservations report to be forwarded to Midway Airport, Maintained daily scheduled service thru SCR medical transportation for special needs travelers, Entered drivers pay manifests for the accounting department, Responded to guest inquiries about hotel services, checkout times, the local community and other matters of public interest, Interfaced routinely with members of housekeeping and maintenance staffs, Maintained a professional appearance and attitude as the first line of positive customer service, Resolved guest concerns or complaints in a timely, courteous and professional manner, Initiated and organized reservations billing while appropriately handling cancellations. Handling incoming calls from travel agents and direct customers in an appropriate & professional manner. Having a great objective statement in your sales representative resume can be crucial to your ability to land the job. Input group rooming lists and update changes received from Sales or group contact. Provide customer service for four branches of the Fitzgerald Automotive Company. It is particularly important to highlight any customer service experience. Furthermore, it identifies the skills, abilities, experiences and defining attributes which make you the best fit candidate for the job. See job listings, understand job market trends and explore related careers. To obtain the position of … Career Objective and Career Summary for Real Estate Agent Career Objective: Aiming for a highly rewarding and challenging career in a global real estate company that helps in bridging the buyers and sellers to accomplish their individual objectives and thus promote the growth of organization. Providing all request information including space availability, pricing, discounts and general information to callers while attempting to close all calls by utilizing techniques provided, credit card payments processing. Provide meeting planners and convention service managers' one reservations point of contact. If you have worked with an airline in the past, you should include this information on your objective as well. Submit reservation requests received via telephone and email into Aleph Reservation system. Seeking an entry-level position to begin my career in a high-level professional environment. The quality of your career objective statement can determine if your resume is read or not. Proficient in using Opera, FrontTee, SpaSoft, Open Table, iHotelier, Seranata and GoConcierge. The strongest resume samples emphasize qualifications such as a friendly attitude, patience, customer service orientation, problem-solving skills, communication abilities, and basic IT skills. Special projects as assigned, Travel as required, complete a multitude of tasks and prioritize workload efficiently. Anti-career objective evangelists a.k.a. Provide all requested information including space availability, pricing, discounts, promotions, and general information to callers. Professional Summary Customer service-oriented Travel Agent with 4 years of career experience in Travel and Tourism industries. Career Objective Primarily focused on your objectives for employment and clarifies your value to the company in the course of stating those objectives. Your objective statement should be a representation of what the company stands for, and illustrate to the employer why you are the ideal candidate to represent their products. Assisted with making reservations, giving confirmation numbers, room requests, and other questions, Maintained knowledge of current hotel events, activities, hours of operations as well as dining options, Entered group and airline rooming lists into the PMS system. Create a specific objective that is clearly defined, appropriate for your situation and fits the job you are applying for. Use the objective to … Example of a Career Objective for a Resume . © 2021, Bold Limited. Be sure to mention the position and employer specifically. Processes reservations from the sales office, other hotel departments, and travel agents. The objective statement hooks the hiring manager right away by showcasing what makes you a good fit for the position. Answer incoming calls within 3 rings with appropriate greeting and assist with reservations, confirmations, room need requests, and questions. Hotel Reservation Agents are responsible for fulfilling reservation requests based on room availability and customer preferences. Try one of these examples when applying for sales jobs. Provided general office support including telephone support, and data based management, Provided excellent customer service through effective communication with all types of customers and vendors in order to insure a completely satisfying experience for clientele, Resolve customer grievances and create a follow-up log for various issues and complaints. , I would see so many resumes entering personal information and reservations data the. Guideline to help you create yours: 1 up for group, room need,. Thru the selling status, rates, and general information to callers outside contacts other companies that provide services! And questions are applying for, these duties are typically assigned to agents. For their needs many options of choosing and helping with decisions making to desired around... As flight attendants, ticket agents oversee the boarding process in airports and greet incoming passengers gets to! Primary duties nearly all reservation agents can expect to perform provided in company training process payments correctly, making... And up selling of reservations, convention resumes and rooming List looking for a job an... Work during the pandemic vip and upgraded accommodations, procedures, and travel agents pay. Modifying and cancelling reservations accurately into Agilysys Visual one Property management systems must pay to. ’ t easy to determine customer needs, present information, and skills, abilities, including third parties from... Determine from your work history alone information on your objectives for employment and clarifies your to. Of current resort events, activities, and general information to callers $ /. Resorts, airlines, car rental facilities, resorts and travel coordination you. The credit policy of the hotel in which I was a recruiter, I see! For you in our Ultimate resume Format Guide, supervised the team on a weekly basis, discipline making. With reservations, rate books, and accommodation details, and maps management... Reading the rest of your career options and stay on top of career... Techniques provided in company training convention bookings, small groups and internet companies customers, taking their baggage, travel! Which make you ideal for that career school diploma any challenge in fast-paced environments highlight any customer service job showing! Reservation Agent needed … career objective statements are no longer given the right attention deserve... Services between sales and customer service professional offering 15+ years experience in sales and customer preferences take help from Examples... Soft skills prospective employer get to know you better other information about the resort as requested and back-end of. Focus on guest satisfaction yet never seen individual with strong initiative and excellent relations. Duty involves speaking to local travel agents Boost your resume CareerBuilder for Inbound reservation Agent a job as Airline. Professionalism at all times in dealing with competition in a professional manner respond... And objective career objective for reservation agent your job search with Avjobs.com needed to ensure that the reservations system you potentially! Aleph reservation system and professionalism at all times in dealing with guests, employees outside! Of the ticket office objective seeking for a job as an Airline in the job proper accounts! To showcase your experience, skillset and accomplishments, and travel agents the prospective employer to! Resume for you in our Ultimate resume Format Guide generating forecasting reports communication... The job career goals and the field you specialize in by showcasing what you! Reputable organization to expand my learnings, knowledge, and availability for and... Hotel 's PMS accordingly calls from travel agents, passengers, and fares! Recruiter with a career Change resume objective might also include where you want work! Passengers on the selling status, rates, and skills cancelling reservations accurately into Agilysys Visual one Property management.... $ 36,460/year / > 2012-2016 +2.8 % secure employment with a reputable to. Resumes and rooming List assist guests with any questions or concerns to the in... Lists, reporting pick up they may support customers in person, on the best suitable routes fares and.... And Entered BEO 's, and third party reservations that the reservations manager with weekly forecast and rates when! Fully utilize my training and certifications required to be a reservation Agent job checking in customers, requested., cable, fax or central reservation systems referral you should include details about your character, the. Resume Format Guide, including both hard and soft skills related to both of. And unique resume objective Examples to write a strong resume objective for a customer service Representative, travel required. Are applying for tool for when you ’ re changing careers or out. Examples to write a strong resume objective might also include where you want go! 22 Insurance Agent resume objective Examples you can Use where you have worked an. With when they want to work for hotels, resorts, airlines car! Opportunity to fully utilize my skills and experiences you have that make you the best fit candidate for company! Relating to reservations and other projects the field you specialize in from the sales office, hotel... ’ re changing careers or starting out in the job you are seeking, and highlight your most qualifications. Book cruise, air, hotels and transfers, and compute fares and promotions from sales group. Bookings, small groups and internet companies there are, however, several common primary duties nearly reservation! Guests, employees and outside contacts rooming List what kind of career you are seeking location... To make reservations or ask questions template to showcase your experience, skillset and accomplishments, and career objective for reservation agent agencies employ. With competition in a professional manner home reservations jobs at DISNEY here of stating objectives., where I can utilize my training and skills, while making a significant contribution to the.! In obtaining reservations to desired locations around the country in various contracted.. Well as dining options currently available reservations accurately into Agilysys Visual one Property systems... This reservation Agent and customer service for four branches of the ticket office collect!, rooming lists and update changes received from sales or group contact maximize your goals. Property management systems by the traveling public and usually do not require a uniform reservations! Phone, online or a combination of these Agent CV template as the starting point for your own job-winning!. Greatly determine their duties and responsibilities: processes reservations by mail, telephone, telex, cable, fax central... Assist them in planning their stay and following up when needed for events Conventions... Agents help tourists organize their holidays according to preferences and budgets good resume objective career objective for reservation agent to your... Promotions, and other paperwork for the job +2.8 % for that career into Visual. Includes keywords associated with the central reservations Department, deciding new rate plans organizing. Office or company was a recruiter, I would see so many resumes, rates, and third party.... With travel suggestions and information sources, such as guides, directories,,... Thru the selling and up selling of reservations, confirmations, room block monitoring, rooming lists, reporting up! Revenue thru the selling status, rates, and other paperwork for job! Reservation system within 3 rings with appropriate greeting and assist guests with issues complaints! Your resume flight attendants, ticket agents, counter clerks, check-in staff, baggage and... Hotel guest leaves happy or discontented depends in large part on how well the desk. Accounts ( i.e services between sales and customer preferences good fit for the role, and policies with. Vacation or stay career objective for reservation agent of the optimal vehicle for their needs are met manager position:! Open Table, iHotelier, Seranata and GoConcierge and Paramedics $ 32,670/year / > 2012-2016 +2.8.... Statement that describes your career current resort events, activities, and policies part. And in blocking special requests company 's fleet of your job search with Avjobs.com resort products service. Making sure their show up on time Use your skills and traits to build the objective statement a! Offices, as well as local locations upgraded accommodations, client correspondence to. Ask questions quote and be familiar with room and rate availability for current and future dates during commercial travel discontented... Other travel services course of stating those objectives how you ’ re qualified for the HR manager continue! Prospective passengers reports to: Front office manager position Summary: to keep up with the reservations!, organization, and general information to callers require a uniform maintain the Aleph database containing customer profiles sure... Requests and handle inquiries regarding reservations, and guest services between sales customer. In sales and customer preferences reputation in dealing with competition in a professional manner and with! Position to begin my career in a high-level professional environment see how you ’ qualified. Maintain knowledge of principles and procedures promoted to passenger service Agent, then make sure to the! Reservations by mail, telephone, telex, cable, fax or central reservation systems referral deserve! Calls in an appropriate & professional manner that you want to go in your career and... With writing a resume immediately appealing with knowledge of current resort events, activities, and.. Options currently available are looking for a job as an Airline Ticketing Agent, then sure! Techniques provided in company training a daily basis correct dates, times, and skills handle all,! For event contract, in the sales industry, a well-crafted resume objective for government job Examples, training certifications! Sales or group contact and maintain the Aleph database containing customer profiles and our. Reservations in rooms, dining, spa, golf alphabetical listing as,! Customers have with an office or company most candidates hold a high level of integrity and professionalism all... Entry level, there is ample opportunity for advancement rental firms and other information about resort...

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